Premium Mobile Care
Mobile phone repair, done properly
Most phone problems are fixable — and most bad repairs come from guesswork, not the fault itself. At Hash Digipoint every device starts with a proper diagnosis, you approve a fixed quote before we open anything, and eligible repairs leave with a written six-month warranty on the replaced part — terms and conditions apply.
Sounds familiar?
Common symptoms
- Phone not switching on, or restarting on its own
- Cracked glass, dead display or ghost touch
- Battery draining fast or the phone heating up
- Charging that is slow, intermittent or dead
- No sound, weak network, or a camera that won't focus
- A phone that fell in water and is behaving strangely
Behind the symptom
Probable causes
- Drops and impacts that damage the display assembly or internal connectors
- Battery wear — every lithium battery loses capacity with charge cycles
- Dust, lint and corrosion inside the charging port
- Liquid ingress reaching the logic board
- Software faults that look like hardware faults (and vice versa)
Step by step
How the repair works
Diagnose
We inspect the device in front of you and run a structured check to isolate the actual fault — not just the visible symptom.
Quote
You get a fixed price before we open anything. No surprise additions when you collect.
Repair
Work happens at an ESD-safe bench with genuine-grade parts. Same-day service where the fault and parts allow it.
Verify
Every function is tested before handover, and eligible repairs leave with a written six-month warranty card.
Your choices
Repair options
Component-level repair
Where the fault is a single component — a connector, an IC, a flex cable — we repair at that level instead of forcing a costlier assembly swap.
Assembly replacement
For displays, batteries and charging sub-boards, replacement with a quality-matched part is usually the most reliable and economical route.
Honest "don't repair" advice
If the repair cost approaches the value of the phone, we say so — and can offer a fair exchange value against a certified pre-owned device instead.
Good to know
Before you visit
- Back up your data if the phone allows it — data safety can never be guaranteed during repair.
- Note your screen lock; some functional tests need the phone unlocked.
- Carry a purchase bill or ID for warranty-related or buy-back services.
- Remove your SIM and memory card, or we will seal them with the job sheet.
FAQ
Questions we hear every day
Do I need an appointment?
No. Walk in at either branch — Bhelupur in Varanasi or Gomti Nagar Extension in Lucknow. Diagnosis starts on arrival, and you can wait in the shop for most quick repairs.
Will my data be safe?
Most repairs don't touch your data, but any repair carries some risk, and some faults (like dead motherboards) can make data unrecoverable. Always back up first if the phone is usable — see our data-care notes before you visit.
Do you use genuine parts?
We fit genuine-grade parts and tell you exactly what is being fitted before you approve the quote. The part fitted is what is written on your job sheet and warranty card.
What if the phone can't be fixed?
If a repair isn't possible or isn't worth it, you pay nothing for the assessment and we'll tell you plainly. We can also quote a buy-back value for the device as-is.
Talk to us
Ready when you are
Message the branch with your phone model — we'll confirm parts, price range and timing before you travel.
Lucknow
V-6/276, Opposite SSB Building, Gomti Nagar Extension, Malesemau
Varanasi
B19/39, Reori Talab, Bhelupur, Opp. Tilbhandeshwar Park